Objective

To obtain a full-time position in User Experience Design where my user centered mindset drives a culture of innovation and captures user needs.

Work Experiences

Wireless Generation, Associate Product Designer, 2007 ~ current
A leader in educational assessment, reporting, and professional development, Wireless Generation offers commonly used early reading and math assessments on our mCLASS platform including TPRI®, DIBELS®, IDEL®, PALS™, Reading Records, CIRCLE™, Math.

NetPion, Web Development Team, 2002 - 2003
Assisted in delivering the value of products and solutions to prospective buyers by successfully presenting how the products capture the business needs and cover user expectations.

CodiNet, Web Development Team, summer 2001
Assistant web designer, worked in creating web banners and logos.

User Experience Design Experience

SAP AG
User testing lead of MHCI Capstone project on bridging the gap between the users and SAP design time tools. Led user research and usability testing on business process experts who are the prospective users of the composite application design time tools.
Methods: Focus group, Affinity diagraming, Contextual Inquiry, Contextual design, Competitive analysis, Heuristic evaluation, Proof of concept, Wireframe, Thinik aloud, High Fidelity Prototype
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Personalized Web Experience
Led the team in capturing the user needs for personalized services from recipe websites and converting the design idea into the design opportunity. Validated insights from user research and concepts from design ideas and crafted website prototype.
Methods: Directed storytelling, Competitive analysis, Bricks and mortar observation, Persona, Scenario, Storyboard, Wireframe, Navigation map, Website prototype
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Blogger Redesign
Evaluated the existing interface of Blogger.com with various methodolgies and contributed to generation of 80+ problem statements for identifying key usability drawbacks. Resulted in 7 major usability enhancements on the areas of Exploration, Presentation, and Control of content.
Methods: Focus group, Affinity diagraming, Contextual inquiry, Contextual design, Keystroke-level modeling, Heuristic evaluation, Cognitive walkthrough, Think aloud
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TabletPC Math Whiz
Drove the redesign on enhancing the current UI of mathematics application on tablet pc. Resulted in reinforcing education for 4th grade elementary school students with instant and visually strengthened feedback.
Methods: Focus group, Affinity diagraming, Cooperative inquiry, Contextual design, Heuristic evaluation, Participatory design, Paper prototype, Think aloud
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Education

Carnegie Mellon University, PA
Master of Human-Computer Interaction, August 2007

Long Island University, C.W.Post Campus, NY
B.S. in Computer Science with Mathematics Minor, 2006
Deans List 1999-2000, 2001-2002
President of Korean Student Association, 2000